Reporting Your Child's Absence

Whether it’s an illness, a medical appointment or other important event, there are times when students may need to be away from school.

The District School Board of Niagara is introducing a new method for parents to report their child(ren)’s absences.

Using the Safe Arrival system, parents will be able to report daily absences, and even schedule absences in one of three ways:

phone icon

Call toll-free before bell time:


computer icon

Logging on to the web portal by
clicking here. Using this website, you can set up your account to report and schedule absences.

SafeArrival app icon

Using your smart phone or tablet. Simply download the SchoolMessenger app. The app is compatible with both Apple and Android devices.

Please report all absences prior to bell time for the current day. If your child has an upcoming appointment, you can also schedule future absences by using one of these three methods.

Please do not contact the school directly to report your child’s absence.

How do I sign up?

If you have already provided your child’s school with a valid email address on their registration or student verification forms, you’re already registered!

You will receive an email from your school with detail instructions on how to activate your account.

What if I don’t have a valid address on file?

If you haven’t provided your child’s school with an email address, you can visit the Safe Arrival site here, in order to create an account.

Quick Links

Parents & Guardians, for answers to some frequently asked questions please see this document.