Contact Information

September to June (school year):
Monday to Friday, 8:30 a.m. to 12:00 p.m and 1:00 p.m. to 4:00 p.m. (except statutory holidays)

July and August (summer break):
Monday to Thursday 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. (closed Fridays and statutory holidays)

Please note that the DSBN Education Centre will be closed for an annual two-week shutdown the two weeks that proceed the August Civic Holiday weekend (often the last two weeks of July).  Requests for records received during shutdown, will be addressed upon staff’s return after the Civic Holiday long weekend.

Address/Map/Contact Information

For Secondary School Transcripts, Replacement Diplomas and Proof of Education in English Letters, contact:

DSBN Records Centre - Transcripts Services Office
191 Carlton Street
St. Catharines, ON L2R 7P4
Phone: 905-641-2929, ext. 54157
E-mail: [email protected] 

For the Balance of Other Record Requests not covered by the Transcript Services Office (i.e. FOI Requests), contact:

Legal Services/FOI Coordinator
191 Carlton Street
St. Catharines, ON L2R 7P4
Phone: 905-641-2929, ext. 54144
Fax: 905-641-5060
E-mail: [email protected]